Return Policy

Reiko Wireless Inc is not responsible for misuse, or any damaged caused by wrong installation, of an item. If the item is damaged due to shipping, please notify us by phone or email. We provide store credit (no cash refund). Once we receive the return shipment we will process your return.

Defective items must be returned within 15 days of the original date of purchase and in original packaging or return will not be accepted. All returns must be accompanied by a pre-approved return authorization number (RMA) before sending back to us.

* All return requests must be submitted within 15 days of delivery.

* You may be responsible for a merchandise restocking charge of 15% in 16-30 days, 50% in 31-60 days. Over 60 days cannot return.

* All items must be returned in their original containers in the condition they were received with instruction manuals and all original packaging materials, etc. or they may be refused.

* Any items that have been bent, scratched, altered or otherwise damaged or incomplete due to my error are not acceptable for return.

* Bluetooth, Charms, Memory card ,Screen protector, Stereo Hands free/ stereo headset and other personal products can never be returned once opened.

* Reiko wireless Inc. has the right to refuse any package that does not comply with the above.